Guest information

Welcome to bookhinterland.com.au for all your Gold Coast and Sunshine Coast Hinterland accommodation.

bookhinterland.com.au is our central site linking to our booking engine for the Gold Coast Hinterland and the Sunshine Coast Hinterland.

 

Booking your Hinterland accommodation

  • Find the accommodation you'd like to book:
  • Review the information and select the room type and days you want to book.
  • Fill in all the fields required and click the BOOK NOW or REQUEST button on the bottom of the page.
  • This will take you to a secure payment page where you can enter your payment details. This is also where you redeem your Hinterland Gift Voucher if you have one.
  • If you are booking more than 28 days before your stay, a 20% deposit only will be debited from your nominated account on confirmation.
  • When the balance is due, you will receive a reminder by email to pay and to confirm your booking.
  • All bookings incur a $3.85 booking fee.

 

Which accommodation can be booked?

book Now button Some properties are available to be booked immediately with instant confirmation, and the days available will be marked in green and you will be able to book by clicking the BOOK NOW button.

 

Request button Other properties are available on request. The days available will be marked in amber and you can request confirmation by clicking the REQUEST button.

The accommodation provider will be sent a text message and/or an email notifying them of your request, and you will receive a confirmation within 24 hours, by text message if you have provided your mobile phone number details, and/or by email.

 

Info button Some properties only provide information and cannot be booked online for the time being. These are marked in blue or grey.

 

Cancellations

Accommodation providers may apply their own cancellation policy and cancellation penalties depend upon the policy posted for the particular property.

 

Where an accommodation provider does not specify a cancellation policy then the following cancellation policy will apply:

  • Cancellations notified more than 28 days prior to the booking will incur a $20 (incl. GST) cancellation fee.
  • Cancellations notified 28 days or less and more than 14 days prior to the booking arrival date will forfeit the full deposit or 50% of the total booking whichever is less.
  • Cancellation 14 days or less prior to the booking will forfeit all monies paid.
  • Any other changes to booking dates will incur a $20 amendment fee. No changes may be made less than 14 days prior to the booking arrival date.

 

Visit our helpdesk to contact us.

Booking agreement - terms and conditions.