Frequently asked questions – Accommodation Providers

Adding your bank account details (Accommodation Suppliers)

An article for Accommodation providers that explains more about adding your bank details to your accommodation profile.
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I forgot my Accommodation Supplier login details …

If you have forgotten your password and/or login details to access your property's admin panel, go to the Supplier Login page and click on the Forgotten password? Click here link:

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How do I add images for my property?

This article explains how hinterland accommodation providers can add photos for their property, and for each room type.
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What’s the difference between a BOOK NOW and REQUEST booking?

Book Now button Some properties are available to be booked immediately with instant confirmation, and the days available will be marked in green and you will be able to book by clicking the BOOK NOW or NEXT button.

Instant example
Request button Other properties are available on request. The days available will be marked in amber and after you choose the days you'd like to book, you can request confirmation by clicking the REQUEST or NEXT button.

Request example

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Do you support SiteMinder? is fully integrated with the SiteMinder Channel Management System.
SiteMinder's Channel Manager is the perfect tool for managing your room availability and pricing, on a wide range of booking sites including through a single, user friendly webpage.
How to create or connect a SiteMinder account to your listing
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Review all the frequently asked questions or contact us if you have any other questions.